Parts Delivery

Parts Delivery

Reduce downtime and have the parts you need delivered directly to you with TUYA (pronounced to-ya).

TUYA will deliver directly to a business, job-site or anywhere else in the Houston-metro area.

  • Get your item delivered directly to you within 3 hours.
  • Follow delivery progress every step of the way with a real-time tracking link.
  • Have questions about your delivery? Remain in constant contact with your delivery professional, who is never more than a phone call away.

Here’s What We Do…

1. Verify the Parts are eligible to be brought TUYA.

Prior to placing the delivery order, we will:

  • Verify the parts are eligible to ship: fit into a 72” x 48” x 36” space and weighs <1000 lbs.
  • Verify if the parts are in stock.
  • Confirm the request was made before the cutoff time of 3 p.m.
  • **TUYA is unable to deliver hazardous materials, including acid wash. TUYA can deliver batteries in limited quantities.**

2. Determine the Rate

Under 15 Miles

Under 250 lbs. = $25
250-650 lbs. = $45
650-1000 lbs. = $65

15-30 Miles

Under 250 lbs. = $40
250-650 lbs. = $60
650-1000 lbs. = $80

30-40 Miles

Under 250 lbs. = $55
250-650 lbs. = $75
650-1000 lbs. = $95

3. Collect necessary information to make the delivery.

To place a TUYA order, you’ll need:

  • Address
  • Address/Business Name
  • Contact Name
  • Phone Number
  • Email

4. Track your delivery in real-time.

TUYA will also email you (the customer) a tracking link.

5. Get you your parts!

Frequently Asked Questions

Why do I need to provide my phone number?
If there are any questions when making your delivery, a friendly delivery professional may need to contact you.

Why do I need to provide my email address?
TUYA will email you a confirmation that will include a tracking link that will allow you to track your order real-time.

What if I have a question about my delivery?
You can always reach out directly to your friendly delivery professional. TUYA will email you a confirmation
that will contain their contact information. You can also reach out to TUYA directly by calling 833-TUYA-NOW.


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