1. Verify the Parts are eligible to be brought TUYA.
Prior to placing the delivery order, we will:
- Verify the parts are eligible to ship: fit into a 72” x 48” x 36” space and weighs <1000 lbs.
- Verify if the parts are in stock.
- Confirm the request was made before the cutoff time of 3 p.m.
- **TUYA is unable to deliver hazardous materials, including acid wash. TUYA can deliver batteries in limited quantities.**
2. Determine the Rate
Under 15 Miles
Under 250 lbs. = $25
250-650 lbs. = $45
650-1000 lbs. = $65
15-30 Miles
Under 250 lbs. = $40
250-650 lbs. = $60
650-1000 lbs. = $80
30-40 Miles
Under 250 lbs. = $55
250-650 lbs. = $75
650-1000 lbs. = $95
3. Collect necessary information to make the delivery.
To place a TUYA order, you’ll need:
- Address
- Address/Business Name
- Contact Name
- Phone Number
- Email
4. Track your delivery in real-time.
TUYA will also email you (the customer) a tracking link.
5. Get you your parts!