Parts Delivery
Reduce downtime and have the parts you need delivered directly to you with TUYA (pronounced to-ya).
TUYA will deliver directly to a business, job-site or anywhere else in the Houston-metro area.
- Get your item delivered directly to you within 3 hours.
- Follow delivery progress every step of the way with a real-time tracking link.
- Have questions about your delivery? Remain in constant contact with your delivery professional, who is never more than a phone call away.
Here’s What We Do…
1. Verify the Parts are eligible to be brought TUYA.
Prior to placing the delivery order, we will:
- Verify the parts are eligible to ship: fit into a 72” x 48” x 36” space and weighs <1000 lbs.
- Verify if the parts are in stock.
- Confirm the request was made before the cutoff time of 3 p.m.
- **TUYA is unable to deliver hazardous materials, including acid wash. TUYA can deliver batteries in limited quantities.**
2. Determine the Rate
Under 15 Miles
Under 250 lbs. = $25
250-650 lbs. = $45
650-1000 lbs. = $65
15-30 Miles
Under 250 lbs. = $40
250-650 lbs. = $60
650-1000 lbs. = $80
30-40 Miles
Under 250 lbs. = $55
250-650 lbs. = $75
650-1000 lbs. = $95
3. Collect necessary information to make the delivery.
To place a TUYA order, you’ll need:
- Address
- Address/Business Name
- Contact Name
- Phone Number
4. Track your delivery in real-time.
TUYA will also email you (the customer) a tracking link.
5. Get you your parts!
Frequently Asked Questions
Why do I need to provide my phone number?
If there are any questions when making your delivery, a friendly delivery professional may need to contact you.
Why do I need to provide my email address?
TUYA will email you a confirmation that will include a tracking link that will allow you to track your order real-time.
What if I have a question about my delivery?
You can always reach out directly to your friendly delivery professional. TUYA will email you a confirmation
that will contain their contact information. You can also reach out to TUYA directly by calling 833-TUYA-NOW.
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